This guide is for Multi-Line Telephone System (MLTS) owner/operators, local service providers, 911 network providers, and 911 agencies to use to better understand Michigan Public Service Commission (MPSC) Rules 484.901-484.906 (referred to in this guide as the Rules), regarding the provision of 911 service over Multi-Line Telephone Systems.
Text-to-911 is now available in Berrien County, allowing users to text 911 centers when unable to place a call. See our press release for additional information.